XtreamData Global Privacy Policy Statement
Effective Date: 01/01/2025
XtreamData LLC | South Carolina, USA
XtreamData (“Company,” “we,” “us,” or “our”) is fully committed to protecting the confidentiality, integrity, and security of all personal and business information entrusted to us. This Privacy Policy applies to all users, clients, vendors, contractors, and business partners worldwide who engage with XtreamData via our website, software platforms, hosted services, text messaging systems, hardware deployments, or IT service agreements.
By engaging with XtreamData, you are entering into a binding legal agreement to be governed by the terms of this Privacy Policy. If you do not agree, you must immediately cease all engagement.
1. Scope of Data Collection
XtreamData collects and processes the following categories of data:
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Personally Identifiable Information (PII): name, phone number, email, business credentials, payment information.
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Technical Data: IP addresses, MAC addresses, device IDs, browser/device metadata, network logs.
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Communications Data: email content, recorded call metadata, SMS content (where applicable).
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Client System Data: configurations, diagnostics, logs, license data, software access records, and any backups created or managed under XtreamData’s services.
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Geolocation Data: when relevant to support, compliance, or security monitoring functions.
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Biometric or Multi-Factor Authentication Logs (if voluntarily provided or required).
2. Purpose of Use
XtreamData collects and utilizes your data strictly for legitimate business operations, including but not limited to:
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Network administration and diagnostics
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System design, implementation, and support
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Messaging, alert systems, and SMS communications
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Marketing and transactional messages compliant with opt-in protocols
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Platform and application development
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Performance optimization and security monitoring
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Regulatory or legal compliance
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Warranty validation for hardware and service products
We do not sell, rent, or lease personal information. We do not authorize third-party access except as required for legal compliance, subcontracted technical execution, or disaster recovery with vetted partners bound to strict confidentiality.
3. SMS & Text Message Compliance (Opt-In / Opt-Out)
XtreamData may communicate with users via SMS or text message for service alerts, appointment reminders, marketing promotions, security verifications, or support responses.
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Opt-In Consent: Users must explicitly opt-in via form, application, SMS reply, or contractual agreement.
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Opt-Out Mechanism: Reply “STOP” at any time to opt-out. You may also email us at privacy@xtreamdata.com to revoke consent.
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Carrier Disclaimer: Message and data rates may apply. Message frequency varies by service engagement.
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Non-Bypassable Notifications: Certain transactional or security messages may be exempt from opt-out under legal, operational, or compliance requirements.
4. Hardware & Software Handling
All hardware and software interactions by XtreamData, including installation, remote access, diagnostics, and patching, are subject to rigorous confidentiality.
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No hardware will be accessed, modified, or monitored without written client authorization.
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Software installations and monitoring tools will be disclosed upon request.
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All remote access sessions are encrypted and logged for accountability.
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Devices may be decommissioned or sanitized upon termination of services.
Client data is never stored beyond contractually required timeframes. Upon contract completion, XtreamData will purge data unless retention is required by law or regulation.
5. Data Retention and Deletion
XtreamData retains personal data for only as long as:
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It is required to deliver contracted services, or
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Necessary for legal or regulatory compliance
You may request deletion of your records at any time. However, we reserve the right to retain anonymized or aggregated datasets for performance analytics and future service enhancement.
6. Security Protocols
XtreamData employs advanced administrative, physical, and technical safeguards, including:
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256-bit encryption
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Zero-trust network architecture
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MFA-protected portals
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Active vulnerability scanning and patching
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Access logs and incident response plans
Unauthorized access attempts will be investigated, documented, and referred to the appropriate authorities. We reserve the right to pursue legal action against any parties who attempt to circumvent or breach our security systems.
7. Cross-Border Data Transfers
XtreamData operates globally. By using our services, you consent to the transfer and processing of your information in the United States or any other country where we or our service providers operate, subject to binding contractual clauses and relevant data protection frameworks (GDPR, CCPA, etc.).
8. Legal Rights
Depending on your jurisdiction, you may have the right to:
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Access or correct your data
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Request deletion
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Withdraw consent
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Lodge a complaint with a data protection authority
XtreamData will comply with all lawful requests under applicable data protection laws. However, abuse of rights, fraudulent submissions, or harassing inquiries may result in account termination and legal remedies.
9. Enforcement and Changes
XtreamData reserves the right to update this policy at any time. Any material changes will be announced via our website and/or user notification. Continued use of services after updates constitutes acceptance.
Violations of this Privacy Policy may result in immediate suspension of service, legal liability, and prosecution to the fullest extent of the law.
Contact
XtreamData LLC
📧 privacy@xtreamdata.com
📞 (877) 818-7800
🌐 https://xtreamdata.com
We are committed to protecting your privacy. Your personal and mobile data will never be shared with third parties for marketing purposes under any circumstances.
How We Use and Share Your Data:
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Your data is used solely to provide and improve our services.
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Your data will not be transferred to external organizations.
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We implement strict measures to prevent unauthorized access, use, or sharing of your information.